NOW FREE SHIPPING ON ORDERS $99+

Terms & Policies

Free Tech Support for Markers Purchased from Ripple Industries
All markers purchased from us include Free Lifetime Technical Support, please contact us and we'll see what we can do for you!

Details of Free Technical Support:



Free Shipping Policy
We offer free regular shipping on purchases within CANADA with a total over $99 before taxes. Free shipping does not apply to SALES EVENTS such as our "Boxing Day Sales Event".

We only ship within Canada. All Parcel Orders will be shipped with CanadaPost Expedited Shipping, this includes Shipping & Handling, Insurance, Tracking Number(s). Orders packaged in Bubble Mailers less than 2cm thick will not include Insurance or Tracking Number(s). Tracking Number will be emailed once your order has been shipped.

Instock Items are shipped within 1-3 business days when full payment has been made and cleared for processing; most orders are shipped out the next business day. Items that are not instock will be shipped when they arrive to us, most items when they arrive are shipped within 1-3 business days. Ripple Industries may choose to hold your order if out of stock item(s) can be shipped together with instock item(s) and we will ship your complete order when all item(s) are instock. You can track your orders at CanadaPost's website.


Return/Exchange Policy

No Returns, Exchange only. Please inspect your products carefully upon arrival. Absolutely no exchanges will be accepted after 30 days of the original invoice date. Ripple Industries reserves the right to determine which items we wish to receive as an exchange. Please contact us to request return authorization before sending anything back to us.Only unused, unopened items in original packaging maybe exchanged. You are responsible for freight to us or you can just stop by our walk-in store. If item that is exchanged for has lesser value, return of funds for the difference will not be returned.

No Returns/Refunds for Clearance, Used Products or Display Models that are sold and listed as "Clearance" "Used" or "Display Model". These items sold are "As Is" and are all sales final.

Authorization number must be obtained for any item to be exchanged for any reason. Products that are exchanged without a valid number may be refused and returned to the sender at the sender's expense. Goods associated with exchanges or refused packages for any reason are the responsibility of the sender. Original invoice must be included in the exchanged package for accurate processing. Save your invoice please. Absolutely no exchanges can be accepted without a copy of the original invoice. Products that are exchanged that do not qualify for an exchange or have been opened or used in any way will be returned to the sender at the sender's expense.

No Refunds for Pre-Ordered products. Exchange only. If exchange item(s) has greater value of Pre-Ordered item(s), you must pay the difference. If exchange item(s) has lesser value of Pre-Ordered item(s), a refund will be given for the difference. Pre-Order Products only are items that are not instock and listed as a Pre-Order product in the item description.


Payment Method
We accept these forms of payment:
Online: Interact E-Transfer, PayPal, Visa, MasterCard & American Express.
ONLINE ORDERS ARE REQUIRED TO BE SHIPPED TO BILLING ADDRESS.


INTERACT E-TRANSFER INSTRUCTIONS:
Please send Interac E-Transfer (EMT) email to SALES@RIPPLEIND.CA
E-Transfer Security Question Answer - Please set the Answer to your Order Number.
Your order will be processed as soon as EMT has passed clearance (usually 1-2 business days.)

All Orders pay Canadian taxes. Taxes will be added upon check out. If you have any questions about Payments please message us.
As of July 1, 2010 Ontario's PST & GST are being combined to be the new HST.
Ontario residents tax rate will stay the same at 13%
Purchases for outside of Ontario will now be charged 13% due to the HST.


Warranty Information

All goods are as received from the manufacture, full manufacturer warranty applies, please read manufacturer's manual for warranty information upon arrival. Ripple Industries will help exchange on defective product(s). Warranty does not cover consumable goods such as O-rings, Cup-Seals, Gauges, trigger grips etc.


Privacy Notice

Ripple Industries will not give out your personal information (e.g. Name, Address, Email etc.) to anyone. If Local, Provincal and/or National authorizies request such information for criminal investigations, we will co-operate with them. We only use your information for Shipping Products and/or Information Updates.


Terms and Conditions

BattleField Paintball and Ripple Industries supports Complete Safety when dealing with Paintball Products. Remember Safety First! Please play responsibly.

Ripple Industries is not responsible for any matter of injury (or injuries), action(s), accident(s) cause from the products that we sell here. The User(s), buyer(s), parent(s) and/or Guardian(s) (if user is under 18years old) must ensure the safety and proper usage of the product. Ripple Industries advises that the user(s) read Manufacturer's Manual for proper Marker Usage Safely and proper Safe Marker Maintenance. Ripple Industries is not responsible for any matter regarding of Safety once the product(s) have been sold. It is essential that before engaging in any activities, physical or otherwise should consult his or her physician for advice on weather or not the person(s) should embark on the physical activity. From Purchasing and/or Viewing of this web site from Ripple Industries; you Agree to these Polices and Terms & Conditions. Ripple Industries has the Right to Change it's Policies and Conditions at any given time.

Ripple Industries is not responsible for errors or omissions on this web site.